Return and Refund Policy

Returning product to us is easy. Please follow the simple procedures below to return product for replacement product or for a credit to your account, at your option.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

Please call your Customer Service Representative to obtain a Return Merchandise Authorization number (RMA) prior to returning product. Sorry, we cannot accept any product returns without a RMA. For all non¬warranty related returns:

  • Returns must be made within 30 days of the original invoice date.

  • All returned product must be in the original packaging and in resalable condition.

  • "Not In Catalog Items" and all products specified as "Non¬Cancelable/Non-Returnable" (NC/NR) are not returnable.

  • Return freight charge must be prepaid. C.O.D. returns cannot be accepted.

  • Office Headquarter is Miami, FL 33122 U.S.

  • Warranty related return procedures will be determined by the manufacturer's warranty policy for the applicable product. Please contact your Skytek Service Representative for details.